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Michael Smith Appraisals, Inc is second to none when it comes to technologyAt Michael Smith Appraisals, Inc, we have a confession to make: We are technology junkies. From smart phones, to laptops, GPS, you name it. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at 770-546-5745 for appraisal orders in Floyd County! Why? We're glad you asked.
The appraisal process has rapidly evolved in recent years and these days, is a lot more demanding. Cutting corners on analysis isn't an option for an ethical appraiser. Therefore, the logical place to save time is in our daily workflow. The appraisers that have continuously adapted to new technology have been the ones able to provide their customers with more accurate reports, better customer service and faster turnaround times.
Innovating the Ordering Experience
In the past, most of our orders were delivered via fax and were confirmed with phone calls once we got back into the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different now and when an order is placed on the site, we receive an e-mail on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from Michael Smith Appraisals, Inc you can expect us to be concerned about your deadlines. We aim to reduce waiting between communications since the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually speed up the entire appraisal process.
Data Gathering ToolsThe appraisal process is nothing if not a demanding procedure. We spend a lot of our time obtaining the facts on the subject property and the local market data and trends. Once again, technology has stepped in to help Michael Smith Appraisals, Inc.
We've learned that taking notes traditionally, using pencil and paper, generally takes longer since we we have to enter everything back in at the office. Don't be surprised to see us with a tablet PC or collecting data using an app written for our phones that even lets us sketch a floorplan right on site. Rather then using that clumsy old tape measure, more and more appraisers are beginning to use accurate laser measuring devices that also help measure hard to access areas.
Using this technology allows us to ensure that your report is on the money, requiring fewer call-backs and revisions. Our goal is to save you time and money.
Here at Michael Smith Appraisals, Inc we make sure you have ample options to receive your report.The majority of our appraisals are delivered through e-mail as PDF documents. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's a lot better than the old days when everything was on paper. But, we've even been able to improve on e-mail with how you receive your report with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an e-mail because of the file size? We have the technology to overcome those problems, too. When we deliver an appraisal through this website, the client is e-mailed a download link to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the download link is good for 90 days. So if you lose the file, you can log back in here and retrieve it again - saving you time, since we won't even need to run back to the computer.
Digital Workfile TechnologyIt would probably be easier if appraisers could never have to think about an assignment again after writing and giving it to the client. However, appraisals are used to document the condition of a property on the inspection date. Therefore, appraisers are required by law to keep their reports for 5 years in case any disputes or other matters arise regarding the property.
Here again, Michael Smith Appraisals, Inc uses all the technology available to us technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we skip the paper file folders and only need our computer to recall exactly what that report was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Using the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to deliver reports quicker, more efficiently and with higher degrees of accuracy.
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